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WorkCover for Injured Workers

Acupuncture treatment for eligible workers with work-related injuries.

We are an approved WorkCover Queensland provider for acupuncture services for eligible injured workers.

Acupuncture for Work-Related Injuries

Acupuncture may be available as part of treatment for an accepted Queensland workers’ compensation claim involving a work-related injury or condition. Treatment is provided by a registered Chinese medicine practitioner in accordance with the requirements of the Queensland workers’ compensation scheme.

Please note: Under the Queensland workers’ compensation scheme, Chinese medicine practitioners are approved providers for acupuncture only. Other services such as Tui Na massage, Chinese herbal medicine, and other complementary therapies are not covered as workers’ compensation treatment under this scheme.

Who Can Access WorkCover Acupuncture?

If you have an accepted Queensland workers’ compensation claim and have been referred for acupuncture treatment, you may be able to access acupuncture under your claim. Treatment must relate to the accepted work-related injury or condition. Whether treatment is covered and whether further approval is required depends on your individual claim and insurer requirements.

How Does WorkCover Acupuncture Work?

  • Accepted Claim

Your workers’ compensation claim needs to have been accepted for acupuncture treatment to be covered under the scheme. If your claim is pending or has been rejected, payment arrangements for treatment are different and should be discussed with the relevant insurer.

  • Referral

Before treatment begins, there must be an appropriate referral from a registered medical practitioner or a current work capacity certificate, in accordance with Queensland workers’ compensation requirements.

  •  Initial Acupuncture Treatment

For eligible accepted claims, the first five acupuncture consultations, including the initial consultation, are pre-approved, provided the injury has not previously been treated by an allied health provider.

  •  Further Treatment

If additional acupuncture treatment is required after the first five consultations, insurer prior approval is required. A Provider Management Plan (PMP) must be submitted to the insurer before further treatment commences.

 

(Source: WorkSafe Queensland)

Important Information for Injured Workers

Workers’ compensation requirements can change and may vary depending on your individual claim and insurer. Please speak with your insurer if you have questions about:

  • Whether your claim has been accepted

  • Whether acupuncture has been approved

  • How many treatments are covered

  • Whether further approval is required

  • Any treatment arrangements that apply to your claim

We are happy to discuss the acupuncture treatment process with you and explain what information may be required before treatment begins.

Interested in WorkCover Acupuncture?

If you have an accepted WorkCover Queensland claim and would like to discuss acupuncture treatment, please contact us before making an appointment.

Service Areas

📍Located in Coombabah, we provide care for clients across the Gold Coast, including Runaway Bay, Biggera Waters, Labrador, Paradise Point, Helensvale, Hope Island, Oxenford, Arundel, Southport, Parkwood, Coomera, Pacific Pines and surrounding suburbs. We also welcome clients who visit from interstate and overseas.

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